July 8, 2010

Elderly Communication Between Caregivers And Clients Promotes Healthy Aging and Safety In A Non-Medical Setting

By Carol Carbutti

When we provide services to our seniors at their homes communication is our first step.. Here at Comfort Keepers we stress the importance of honest, respectful and open communication when interacting with our seniors.  When families of elderly seniors are looking for personal care and companionship we offer our willingness to truely listen.  Our caregivers will not pretend to know their problems until we have heard them first.  Then Comfort Keeper caregivers re-state what they have said to make sure the senior knows we have paid close attention and understand what they need.  At times caregivers will suggest other things we think seniors ought to be thinking about.  We wouldn’t be doing our job if we didn’t lend our expertise in their unique situation.  By doing this senior citizens will leave our meeting knowing we really listened to them and that our caregivers cared about what they said.      Communication is a two way street.  When it comes to planning it is best to make a plan.  Each senior and their financial situation is different and must be addressed as such for optimum resolve.  Always try to understand a clients emotional framework.  It is equally important to recognize that these are scary times for seniors.     Comfort Keeper caregivers believe the key is to take the time to know your client.  It is time well spent.  Listen and you may learn something new.  Treat elderly clients based upon your unique facts and always with the greatest respect.

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